CIG Agent needed at International Breweries
Job title : CIG Agent
Job Location : Lagos
Deadline : May 15, 2024
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The key purpose of the role is to maximize sales by taking orders via telephone and or digital channels while providing a link between customers and company.
Key Outputs and Responsibilities: KPIs
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Volume KPIs (Beer, Focused brand, Malt), CIC Productivity KPIs (Plan Adherence, Contactability, Effectiveness, Coverage, Zero Purchase customers).
Take Orders & Promote Products:
- Record Orders.
- Promote Products in support of the district promotions plan.
- Influence Specific district-based volume target.
Handles Customers Queries & Complaints:
- Process Customers Complaints.
- Minimize full beer returns.
- Adhere to Beer Quality standards and procedures.
- Manage Internal customer processes.
Work In Teams:
- Contribute to Teams and Self development.
- Communicate effectively in the workplace.
Profile: Education
- Minimum of bachelor’s degree in business related field.
- Related Certification is an additional advantage.
Experience:
-
Two or more years in a similar role.
Key Attributes and Competencies:
- Creativity and innovation.
- Verbal ability.
- Good interpersonal skills.
- High level of energy.
- Good Excel Skills & Experience using Digital Applications.
- Speaks English and other local dialect.
- Sales Capability.
- Clear Communication.
- Multilingual.
- Salesforce and SAP proficiency.
- Excel, PPT, Word proficiency.
- Problem Solving/Analytical Thinking.
- Adaptability, Process Adherent, Spirited.
- Fast Paced, High Pressure, Multiple Stakeholders Management.
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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- CIG Agent jobs
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