Role Summary

• The Branch / Business Development Manager will be responsible for overseeing the day-to-day operations of the business while also actively engaging in business development activities to drive growth and profitability.
• A blend of strong leadership, operational excellence, and strategic orientation is vital to success in this role

Key Responsibilities
Operations Management:

• Daily operations coordination
• Inventory management
• Customer service and relationship management
• Health and safety
• Facility maintenance
• Quality control.

Business Development:

• Identify new business opportunities and develop strategies to expand the company’s customer and income base
• Develop partnerships to increase brand visibility and attract new customers.
• Market trends analysis and reporting

Marketing and Sales:

• Find and close deals
• Liaise with the online marketing team to effectively market the company’s products

Personnel Management:

• Manage the company’s employees for optimal productivity

Financial Management:

• Prepare and manage the company’s budgets, track expenses, manage creditors, and provide periodic financial reports as required
• Implement cost-saving measures to optimize operational efficiency and maximize profit.
• Monitor and report sales performance regularly and take necessary actions to achieve sales targets.

Requirements

• Bachelor’s Degree in Business Administration, Hospitality Management, or related fields preferred Certification in food safety and hygiene is a plus.
• Proven experience in the hospitality or FMCG industry with at least two years in a supervisory position
• Excellent communication and interpersonal abilities, with a customer-focused approach.
• Strong leadership skills with the ability to motivate and inspire a diverse team.
• Demonstrable experience in business development, sales and marketing.
• Strong analytical skills with the ability to interpret financial data and market trends.
• Creativity and innovation in developing new business strategies and marketing initiatives.
• Knowledge of food safety regulations and industry best practices.
• A passion for the food and beverage industry and a commitment to delivering exceptional serviceer repeat.