Our client, a premium retail gifting business, is looking to hire a B2B Manager (Gifting) who will be a key player in advancing our corporate gifting sector, blending your strategic business acumen with a keen understanding of the B2B landscape. Responsible for managing the entire corporate gifting process, your role involves client relationship management, strategic planning, and a proven track record in managing and enhancing corporate gifting services. Familiarity with CRM tools and SAAS is essential for this role.

Responsibilities

Client Relationship Management:

• Develop and nurture strong relationships with corporate clients, understanding their gifting needs and building long-term partnerships.
•  Serve as the primary point of contact, ensuring a seamless experience and exceeding client expectations.
• Utilize CRM tools to maintain detailed client profiles, fostering personalized interactions

End-to-End Gifting Process:

• Oversee the complete corporate gifting process, from sourcing and customization to packaging and timely delivery.
• Collaborate with suppliers, internal teams, and logistics to ensure the highest quality and efficiency in the gifting process.

Strategic Planning and Execution:

• Devise and execute strategic plans to drive revenue and expand market presence in the corporate gifting sector.
• Identify emerging trends and opportunities, staying ahead in the competitive landscape.

B2B Focus:

•  Leverage your B2B expertise to identify and pursue new business opportunities in the corporate sector.
•  Tailor gifting solutions to meet the unique needs and branding requirements of corporate clients.

In Simple Terms

As the Corporate Gifting Manager in our B2B Department, your central focus is promoting and enhancing our core product, “Gifting as a Service,” within the corporate sector. This includes client engagement, end-to-end excellence in delivering gifting services, strategic planning specific to gifting services, and utilizing CRM tools and SAAS applications for streamlined operations and data-driven decision-making. Embrace exciting challenges, from collaborating with internal teams to ensuring seamless B2B client experiences with our innovative gifting services.

Qualifications

• Bachelor’s or Masters degree in Business, Marketing, or a related field.
• 5 years proven experience in B2B corporate gifting management or a similar role, with a focus on promoting services.
• Exceptional negotiation, interpersonal, and communication skills.
• Creative thinking and the ability to tailor gifting service solutions to diverse B2B client needs.
• Familiarity with CRM tools (e.g., Salesforce, HubSpot) and SAAS applications.
• Experience in bank relationship management is a plus

Must have skills

• Strong analytical skills
• Excellent communication and interpersonal skills
• Ability to build strong relationships and collaborate effectively
• Strong problem-solving and decision-making skills