JOB SUMMARY

• Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation.
• Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection.
• Assigns, tracks and follows up on status of work assigned to staff and contractors.
• Helps increase guest and employee satisfaction through effective communications and training.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR
• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

CORE WORK ACTIVITIES

• Supporting management of Department Operations and Engineering Budgets
• Assists in effectively planning, scheduling and evaluating preventative maintenance programs.
• Helps establish priorities for total property maintenance needs.
• Supervises the day to day operations of Engineering.
• Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
• Maintains and operates equipment at optimum effectiveness, efficiency and safety.
• Supervises distribution of repair work orders.
• Assists in maintaining grounds, meeting rooms, ballrooms, public space, restaurants, property vehicles and recreational facilities as needed.
• Acts as technical liaison for all departments in property.
• Supervises Engineering in the absence of the Director of Engineering.
• Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
• Selects and makes purchases of new equipment, supplies, and furnishings.
• Inspects and evaluates the physical condition of facilities in order to determine the type of work required.
• Manages parts, supplies and equipment inventories effectively by minimizing downtime and maximizing cash flow.
• Performs inspections effectively.
• Assists in evaluating and implementing new technologies, equipment and supplies.
• Assists in establishing and implementing an energy conservation program.

Maintaining Engineering Standards

• Helps ensure necessary permits and licenses for building and physical plant are obtained and kept current.
• Helps ensure regulatory compliance to facility regulations and safety standards.
• Ensures compliance with all Engineering departmental policies, standards and procedures.
• Ensures all employees have the proper supplies, equipment and uniforms.

Ensuring Exceptional Customer Service

• Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Helps train employees in safety procedures.
• Assists in training other department employees in fire protection, safety and evacuation procedures.
• Provides feedback to employees based on observation of service behaviors.
• Assists in performing operational activities as necessary.