General Manager needed at Wetland Microfinance Bank
Job title : General Manager
Job Location : Delta
Deadline : April 11, 2024
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Operational Leadership:
- Oversee all aspects of hotel operations, ensuring seamless and efficient day-to-day functioning.
- Lead and inspire the management team to deliver exceptional service to guests.
Guest Experience:
- Maintain a focus on providing an outstanding guest experience.
- Address guest concerns promptly and implement strategies to enhance overall satisfaction.
Financial Management:
- Develop and manage the hotel budget, maximizing revenue and controlling expenses.
- Implement pricing and revenue strategies to achieve financial goals.
Sales and Marketing:
- Collaborate with the sales and marketing team to drive revenue and occupancy.
- Develop and implement promotional strategies to attract and retain guests.
Staff Management and Development:
- Recruit, train, and supervise hotel staff.
- Foster a positive work environment and provide opportunities for professional development.
Quality Control:
- Ensure the highest standards of cleanliness, maintenance, and safety.
- Implement quality control measures to meet or exceed brand and guest expectations.
Community Relations:
- Build positive relationships with the local community, businesses, and organizations.
- Represent the hotel in community events and initiatives.
Compliance:
- Ensure compliance with all relevant laws, regulations, and industry standards.
- Stay informed about industry trends and changes that may impact hotel operations.
Event Management:
- Oversee the planning and execution of events hosted at the hotel.
- Collaborate with event planners and clients to meet their specific requirements.
Technology Integration:
- Stay current with technology trends in the hospitality industry.
- Implement and leverage technology solutions to enhance operational efficiency and guest experiences.
Qualifications:
- Bachelor’s degree in Hospitality Management, Business Administration, or related field.
- 5 years of Proven experience in hotel management or a similar leadership role.
- Strong understanding of hospitality operations, financial management, and guest service.
- Excellent communication and interpersonal skills.
- Ability to make strategic decisions to drive business growth.
- Familiarity with industry software and technology.
How to Apply for this Offer
Send CV to R.A Kpedi & Co Duhur Chambers, No 69 Udu Road, Near First Bank, Ovwian-Udu, Delta State Or info@wetlandmicrofinancebank.com with the JOB TITLE as the subject of the mail.
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