Job Summary

• Sales Manager that would deliver outstanding customer service to customers, ensuring the achievement of the boutiques’ business goals (sales and profitability) as well as to promote and enhance the brand, in line with corporate policies and procedures.
• Building client loyalty through the quality of their welcome, their ability to understand customers’ expectations, and the pertinence of their advice.

Job Responsibilities

• To achieve the annual sales and revenue target.
• Accountable for reporting and updating management on boutique sales, customer footfall and profitability activities of the sales team.
• To resuscitate past corporate accounts, government business and sign-up new clients
• To sell all product category of brands carried by the company in volume for entry level, mid-range and high-end watches
• To initiate commercial transactions with all current and prospective clients of the company
• Provide excellent customer relationship management and after sales service.
• To oversee the activities of the account & inventory officer/office assistant and other staff.
• Lead, mentor and guide the sales team engendering a culture of teamwork, enthusiasm, work ethic and high sales achievement.
• Reports directly to the HOS with dotted line to Executive Director.
• Other task assigned by supervisor.

Requirements

• Bachelor’s Degree in any discipline (candidates with international Degrees are encouraged to apply)
• 12 – 15 years’ work experience in sales and 5 – 7 years in managerial level
• Experience in top luxury companies
• Must have experience in Affluent/Private Banking, Luxury real estate, Luxury Automobile
• Vast progressive and proven experience within luxury, beauty, fashion and retail verticals with international exposure.
• On top of fashion trends, new designers, products etc.
• Professional Training, Certification or Membership is mandatory
• Experience managing high net-worth individuals.