Workshop Manager/Technical Adviser needed at Riders For Health

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Riders For Health’s job vacancy, Career and Recruitment

Job title : Workshop Manager/Technical Adviser

Job Location : Abuja

Deadline : October 05, 2022

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To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

QUALIFICATIONS

The candidates must have:

  • Bachelor’s degree or its equivalent in Mechanical or Automotive Engineering
  • Three or more years of experience in the management cadre is necessary
  • Knowledge of the automotive industry and trends
  • Strong communication skills; a track record of leadership; and the ability to interpret vehicular terminologies.

‡         Four to ten years of related experience and/or training; or an equivalent combination of education and experience.

‡         Ability to write reports, business correspondence, and procedure manuals.

TECHNICAL COMPETENCIES

The preferred candidate must have:

  • Ability to interpret an extensive variety of technical instructions
  • Ability to diagnose and rectify faults, analyze work orders, perform repairs, and routine service work in accordance with the established and documented procedures amongst others.
  • Ability to conduct vehicle inspections to identify faults and initiate required repairs in order to reduce or completely eradicate returned jobs.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to coordinate and direct the activities of a vehicle repairs unit to ensure efficient work operations.
  • Monitors progress and completion of vehicles, ensuring that proper repair and safety procedures are followed.
  • Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
  • Checks quality of completed work.

MANAGERIAL COMPETENCIES

  • Oversee daily operations, remedy customer complaints promptly, and ensure customer satisfaction metrics are met
  • Implement growth strategies that align with that of the organization
  • Proper time management skills
  • Excellent leadership qualities
  • Extensive knowledge of Microsoft office
  • Advise the directors on the best way to move the department forward
  • Provide a daily report on all relative KPIs, violations of company policies, and customer concerns.
  • Ability to maintain and keep proper inventory of workshop tools and equipment.
  • Must possess the ability to know how to hold effective team meetings and perform reviews, and how to deal with every type of employee issue.
  • Forecasts goals and objectives for the department and strives to meet them.
  • Directs and schedules the work of all technicians.

‡         Monitors technicians’ daily productive activities

  • Ability to prepare estimates and time required for repairs.
  • Follows up on parts department orders to ensure parts availability.
  • Handles customer complaints immediately and according to the company’s guidelines.
  • Ensures that proper safety equipment is available and being used properly.
  • Facilitates and/or conducts technical training and advises on appropriate training as needed.

‡         Keeps abreast of new equipment and tools available and recommends purchases.

  • Ensures that the work areas are kept clean
  • Maintains professional appearance.
  • Contact clients and convince them to bring vehicles to their unit for repairs
  • Oversee the inspection of automobiles to identify faulty components and facilitate the process for repairs

‡         Monitor inventory to regulate and ensure availability of required vehicle parts

‡         Oversee the procurement of vehicle parts, automotive equipment, and various other items required in an auto service department

  • Assign and schedule work duties to auto service staff according to their skills
  • Follow up with customers to obtain feedback and ensure they are satisfied with the received service
  • Attend workshops and study relevant publications to stay up-to-date with developments in the automotive service industry.

How to Apply for this Offer

Interested and qualified candidates should forward their CV to: careers@ridersng.org using the position as subject of email.

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