Winock Solar Limited is Recruiting For Collections officer

3 weeks ago
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About Winock Solar Limited’s Job offer

Job title : Collections officer

Job Location : Abuja

Deadline : April 30, 2021

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Winock is seeking a committed and proactive collections officer to liaise with customers on debt recovery management. The ideal candidate will have worked in a similar role in the past and will be highly fluent in written and verbal English and pidgin. The role reports to the Collections supervisor.


  • Receive list of new customers from the Accounting team first thing in the morning and add the new customers to the collections list
  • Send daily payment reminder text message to all debtors
  • Proactively make daily payment demand calls to debtors that had been previously reached, promised to pay but failed to pay on the promised day
  • Proactively make daily payment demand calls to debtors that have missed their due payment the previous day
  • Ensure that all debtors have been called before the end of each day
  • Constantly monitor the collections list to ensure that customers do not owe beyond the agreed payment date 
  • Daily input clear and easy to understand status update comments for each debtor on the collections list 
  • Update category of debtors daily to enable Collections supervisor to determine customers that need to be visited 
  • Provide daily clear and easy to understand reports to Collections supervisor and Accounting team
  • Provide insights and suggestions to the supervisor on how the collections process can be improved
  • Provide daily list of debtors that are due for visitation to the Repossession team 
  • Follow up daily with the repossession team to ensure that debtors have been visited 
  • Be the bridge between the Repossession and Accounting team on customer communications.
  • Proactively provide timely insight to the Collections supervisor on challenges faced by the Collections team as a result of inefficiencies in other departments


  • Minimum second class upper B.Sc / BA/HND in Business administration, social sciences, banking, accounting, finance or related fields
  • Minimum 2 years’ demonstrable experience working as a collections officer or loan. officer for a respectable micro-finance bank or similar organisation
  • Professional qualifications will be highly advantageous


  • Good working knowledge of debtor and recovery management
  • Good knowledge of micro-finance
  • Past experience using excel or similar program is essential
  • Past experience using Microsoft word or similar program is essential
  • Strong verbal and written communications skills in English and Pidgin is essential
  • Good working knowledge is mathematics is essential
  • Strong attention to detail is essential
  • Knowledge of Accounting software such as Quickbooks or BankOne will be highly advantageous


  • Commitment to Winock’s vision and mission
  • Ability to listen objectively 
  • Ability to objectively give and receive criticism
  • Ability to speak up when necessary
  • Ability to manage time effectively
  • Ability to pay attention to detail
  • Willingness to celebrate others
  • Ability to take initiative
  • Strong proactiveness
  • Ability to be transparent

How to Apply for this Offer

Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.

Company Information

  • Total Jobs: 2 Jobs
  • Full Address: Blue Plaza, 8 Dakala Street, Wuse II Abuja, Nigeria

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