Purpose of Job

• Overseeing the daily operations of a warehouse, ensuring efficiency, accuracy, and adherence to safety standards.

Functionally reports to: Logistics and Distribution Manager

Working Arrangement: Onsite

Duties & Responsibilities

• Manage and drive improvements in daily warehouse operations – Receipt, Storage, Offloading, and Loading
• Optimize all warehouse processes to ensure satisfactory and on-time delivery to customers
• Manage warehouse Inventory with a focus on driving inventory accuracy
• Process customer receipts
• Process inter-warehouse transfers
• Manage all critical products affecting Downtime Caused by Logistics e.g. FLT availability
• Manage the inflow and outflow of products (Full Products)
• Drive achievement of warehouse PI’s and KPI’s
• Participate in annual target-setting and cascading
• Cascade Team and Individual Goals and Manage Team Performance
• Develop and Implement process standards: SOPs
• Manage Warehouse stock to ensure quality and availability to customers (Internal and External)
• Maintain and improve safety by driving the correct safety behaviors on the shop floor
• Ensure optimal asset utilization (Warehouse, Forklifts, Human Resources)
• Ensure accuracy of inventory and shipments
• Facilitate Team dynamics
• Supervise Daily Stock Counts
• Manage internal and external customer complaints.

Key Performance Indicators

• Inventory accuracy
• Achieve 95% loading and offloading
• Drive safety within the warehouse
• Good housekeeping
• Zero loss
• Collate and Submit daily PI/KPI data as per requirement by the LDM

Job Requirements & Person Specifications

• HND/Bachelors degree
• 2+ years of related work experience
• Manufacturing or FMCG experience would be a plus
• Proficiency with Microsoft Office Suite
• Problem solving and organization skills
• Excellent communication and interpersonal abilities
• Ability to work under pressure and meet deadlines
• Ability to work effectively under pressure

Key Competency Requirements

• P – Passion
• O – Ownership.
• E – Excellent in execution
• T – Trust
• S – Speed