3 weeks ago
Job title : Waitress
Job Location : Lagos
Deadline : October 23, 2024
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Responsibilities
- Able to prepare all Food and beverage mise-en-place duties before service.
- Able to provide a warm welcome and fond farewell to the guests.
- Greet guests according to the standards to ensure superior service.
- Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
- Possess good knowledge of a different kind of silverware.
- Good knowledge in maintaining all types of silverware and E.P.N.S ware (Electro Plated Nickel Silver) used in the restaurant for food and beverage service.
- Setup the restaurant according to the table plan, cover layout, and standards defined by the hotel’s management.
- Make sure all assigned duties before service are completed.
- Attend service briefings before each meal period.
- Know the restaurant menu and the Specials of the day.
- Greet and seat guests.
- Offer menu and Wine List and attend to napkins.
- Take Food and Beverage orders.
- Serve Food and Beverage orders.
- Check and clear the Waiter’s station during and after service.
- If required assist in bringing food from the kitchen to the guest ensuring accuracy and timeliness.
- Professionally handle all guest complaints.
- Clear soiled silverware and any other operating equipment to the designated wash-up/storage area.
- Able to generate the final bill from the POS system and offer to guest settlement.
- To clear and re-set tables according to instructions.
- Clean all soiled linen to the designated area.
- Report any theft or damages to the manager/ Assistant Manager.
- Report to the Restaurant Manager/ Assistant Manager before completion of the shift.
- Help other areas of the restaurant such as answering telephones and completing financial transactions.
- Print the closing report and drop the cash with the front office/accounts department.
- Tally the credit card settlements for the day with the batch closing report from the EDC machine.
- Close the shift at the POS terminal.
- Able to report for duty punctually, wearing a correct and clean uniform and name badge at all times.
- Able to have a complete understanding of the Restaurant’s operating policies and procedures.
- Must participate in staff training and briefings.
- Able to maintain a good teamwork relationship with colleagues.
- Able to maintain a high standard of personal appearance and hygiene at all times.
- Assist in clearing, cleaning, and set-up up tables, chairs, linens, china, glass, and silver for service unobtrusively.
- Assist in stocking linens, china, glass, silver, and food items for service.
- Assist in the preparation of smaller items such as toast, soup, or beverages.
- Able to carry out other reasonable duties and responsibilities as assigned.
How to Apply for this Offer
Interested and qualified candidates should send their CV to: bphotjobs@gmail.com or jobmasters2020@gmail.com using the job title as the subject of the email.
- Hospitality / Hotel / Restaurant jobs