Waiter / Waitress needed at Bolton White Hotels & Apartments

Save 4 days ago

Job title : Waiter / Waitress

Job Location : Abuja

Deadline : August 10, 2024

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Job Summary

  • Ensure that allguestsare served to thehotelstandard in the Restaurant / Bar / Lounge areas. Display the highest standards ofhospitalityand welcome at all times within all food and beverage areas.
  • Takes orders for, and serves (where applicable, prepares) food and beverages to guests as per the hotel’s standards in a friendly, timely, and efficient manner.

Responsibilities

  • Greets guests and presents them with themenu.
  • Informs guests about the special items for the day and menu changes if any.
  • Suggest food and beverages to the guest and also try toupsell.
  • Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale (POS) system.
  • Obtaining revenues,issuingreceipts, accepting payments, returning the change.
  • Performing basic cleaning tasks as needed or directed by supervisor.
  • Filling in for absent staff as needed
  • Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Eg: No Garlic, less spicy etc, Without egg etc.
  • Communicateto the guest and assist with their queries.
  • Server food and beverages to the guest as per thecourseof order.
  • Observe guests and ensure their satisfaction with the food and service.
  • Promptly respond to guests with any additional requests.
  • Maintaining proper dining experience, delivering items, fulfilling customer needs, offering
  • dessertsand drinks, removing courses, replenishing utensils, refilling glasses.
  • Prepare mixed drinks for service to your customer’s table.
  • Properly open and pour wine at the tableside.
  • Adhere to grooming and appearance standards consistently.
  • Understands and can communicate products and services available at theresort.
  • Must have some familiarity with basic cooking skills.
  • Help other areas of the restaurant such as answering telephones and completing financialtransactions.
  • Print closing report and drop the cash with thefront office/accountsdepartment.

Requirements
Education:

  • National Diploma (ND) in Hospitality Management or other related field.

Experience:

  • Previous serving experience required.
  • Excellent oral communication skills required.
  • Positive interpersonal skills required.

How to Apply for this Offer

Interested and qualified candidates should send their CV and Photograph to: [email protected] using the Job Title as the subject of the mail. 

  • Hospitality / Hotel / Restaurant jobs