Job Description

• The Acclivial Travellers Escapade Limited (TATEL) is seeking a knowledgeable and enthusiastic Tour Consultant to join our team.
• As a Tour Consultant, you will be responsible for providing exceptional customer service and expert advice to clients seeking travel and tour packages.
• Your primary goal will be to create memorable and enjoyable travel experiences for our clients while ensuring their needs and preferences are met.

Responsibilities

• Interact with clients to understand their travel preferences, requirements, and budget constraints.
• Provide recommendations and advice on suitable travel destinations, tour packages, accommodations, transportation, and other travel-related services.
• Prepare and present detailed itineraries to clients, including information on attractions, activities, and costs.
• Make reservations for flights, accommodations, transportation, and other travel-related services.
• Coordinate with airlines, hotels, local guides, and other service providers to ensure seamless travel arrangements.
• Assist clients with visa applications, travel insurance, and any necessary documentation.
• Stay updated on travel trends, new destinations, and industry developments to provide up-to-date information to clients.
• Handle client inquiries, concerns, and complaints promptly and professionally.
• Build and maintain strong relationships with clients to encourage repeat business and referrals.
• Collaborate with the sales and marketing team to promote tour packages and attract new clients.
• Conduct research and gather feedback to continuously improve the quality of tour packages and services offered.
• Ensure compliance with all legal and ethical standards related to the travel industry.

Requirements

• Interested candidates should possess a Bachelor’s Degree / HND in relevant fields.
• 1-year proven work experience as a Tour Consultant or in a similar role within the travel industry.
• In-depth knowledge of various travel destinations, attractions, and tour packages.
• Strong customer service and communication skills.
• Strong marketing skills.
• Excellent organizational and multitasking abilities.
• Attention to detail and accuracy in itinerary preparation and reservation bookings.
• Proficiency in using computer reservation systems and travel planning software.