Job Description

• We are looking for a Tour and Visa Consultant with awesome buzz/zeal for traveling.
• You will be responsible for promoting and booking traveling arrangements for clients (individuals or businesses).
• The goal is to accentuate satisfaction and capture a robust and devout clientele.

Responsibilities

• Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
• Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
• Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
• Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
• Collect deposits and balances; reach the revenue & profits target
• Use promotional techniques and prepare promotional materials to sell itinerary tour packages
• Handle unforeseen problems, complaints and determine eligibility for money returns
• Attend conferences to maintain familiarity with tourism trends
• Create and update electronic biodata of clients’
• Keep financial statements and ensure that all of the information provided by the client is accurate and correct, preparing and checking all legal documents

Requirements and Skills

• B.Sc in English, Hospitality, Travel, Tourism, Business or any relevant field
• Proven working experience as a Travel Consultant at least 2 years
• Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel) and any other one related to Visa and Immigration Consultancy
• Must be Customer-Centric
• Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)
• Proximity to Yaba axis is key
• Ability to commute/relocate to work environment before start of work.