Telesales Officer (Team Lead) needed at Checkoff Credit System

Job Description

• Contacting potential customers to inform them about Checkoff Finance’s products.
• Directing prospects to the customer experience team when needed
• Uploading, processing and monitoring customer’s request via appropriate channels to ensure customer success.
• Liaise with customer experience team in handling grievances to preserve the company’s reputation
• Optimal utilization of all sales tools and resources to meet sales quota and facilitate future sales.
• Keeping adequate records of call logs and sales for administrative purposes
• Manage your team

Requirements

• Minimum of HND.
• Working knowledge of Microsoft Excel & Word.
• Must have completed NYSC.
• Must have worked in a similar role before.
• A fast learner, team player, with strong attention to detail and interpersonal skills