Telesales Officer needed at HMD Nigeria
Job title : Telesales Officer
Job Location : Lagos
Deadline : May 03, 2024
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Main Responsibilities
Duties include, but are not limited to the following:
- To make telephone calls and manage information on our customer base.
- Make cold calls to find prospective customers and book appointments for sales advisors
- Achieve or exceed assigned sales goals by developing action plans and schedules to identify specific sales prospects, targets, and/or markets.
- Actively use the CRM to prospect, source and maintain customer contact in assigned area.
- Follow up on new leads and referrals resulting from enquiries and referrals and Keeping records of customer follow ups
- Respond promptly and effectively to customer enquiries.
- Maintain a professional image always through personal actions and initiatives.
- Enhance the company’s reputation and brand image by consistently working to implement the Company’s core values.
- Prepare reports as assigned relative to activity, lost orders, closings, follow-up, and performance against budget.
Education
- Minimum of an HND or Bachelor’s Degree in Mass Communication, English, Foreign Languages
- 1 – 3 years work experience.
- Excellent telephone tone and manner.
- Must be competent in excel, word and CRM systems.
Technical Competencies:
- Excellent presentation skills.
- Excellent marketing and sales skills.
- Good interpersonal and networking skills.
- Excellent negotiation skills.
- Must be self-motivated and results driven.
- Must be a team player
- Able to work under diverse working conditions
- Able to handle the sales pressure and give out optimum results.
Leadership Competencies:
- Possess personal qualities of Integrity, Respect, and Commitment to corporate mission.
- Excellent Interpersonal, Communication, Collaboration and Influence abilities.
- Customer Driven (Internal & External).
- High energy with strong Drive for results.
- Creativity and Innovation, with ability to come up with new ideas and initiatives.
- Inclusiveness and ability to work well with different cultures and working environments.
Languages:
- Fluency in languages: English with a foreign accent is a plus.
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
- Sales / Retail / Business Development jobs
- Telesales Officer jobs