Telesales Officer needed at HMD Nigeria

Job title : Telesales Officer

Job Location : Lagos

Deadline : May 03, 2024

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Main Responsibilities
Duties include, but are not limited to the following:

  • To make telephone calls and manage information on our customer base.
  • Make cold calls to find prospective customers and book appointments for sales advisors
  • Achieve or exceed assigned sales goals by developing action plans and schedules to identify specific sales prospects, targets, and/or markets.
  • Actively use the CRM to prospect, source and maintain customer contact in assigned area.
  • Follow up on new leads and referrals resulting from enquiries and referrals and Keeping records of customer follow ups
  • Respond promptly and effectively to customer enquiries.
  • Maintain a professional image always through personal actions and initiatives.
  • Enhance the company’s reputation and brand image by consistently working to implement the Company’s core values.
  • Prepare reports as assigned relative to activity, lost orders, closings, follow-up, and performance against budget.


  • Minimum of an HND or Bachelor’s Degree in Mass Communication, English, Foreign Languages
  • 1 – 3 years work experience.
  • Excellent telephone tone and manner.
  • Must be competent in excel, word and CRM systems.

Technical Competencies:

  • Excellent presentation skills.
  • Excellent marketing and sales skills.
  • Good interpersonal and networking skills.
  • Excellent negotiation skills.
  • Must be self-motivated and results driven.
  • Must be a team player
  • Able to work under diverse working conditions
  • Able to handle the sales pressure and give out optimum results.

Leadership Competencies:

  • Possess personal qualities of Integrity, Respect, and Commitment to corporate mission.
  • Excellent Interpersonal, Communication, Collaboration and Influence abilities.
  • Customer Driven (Internal & External).
  • High energy with strong Drive for results.
  • Creativity and Innovation, with ability to come up with new ideas and initiatives.
  • Inclusiveness and ability to work well with different cultures and working environments.


  • Fluency in languages: English with a foreign accent is a plus.

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

  • Sales / Retail / Business Development  jobs
  • Telesales Officer jobs