2 weeks ago
Job title : Telesales Executive
Job Location : Lagos
Deadline : July 17, 2024
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- We are looking to hire an experienced, customer-oriented telesales executive (full-time on-site) to utilize inbound and outbound telephone calls to achieve sales targets.
- The telesales executive’s responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received.
- You should also be able to liaise with the appropriate departments to resolve customer complaints.
Telesales Executive Responsibilities:
- Calling potential customers or leads generated by the company to persuade them to purchase company estates land, house and investment plan.
- Building and maintaining a CRM database.
- Continually meeting or exceeding daily, weekly and monthly targets with respect to call volume and sales.
- Participating in sales team meetings.
- Ensure clients are taken for inspection and deals are closed
- Processing all customer purchases accordingly.
- Generating promising more leads from the existing leads
- Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Using sales scripts proffered by the company to drive sales and respond to customer rejections.
- Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers’ needs and preferences.
Telesales Executive Requirements:
- High Diploma or BSC.
- Bachelor’s or associate’s degree in marketing, communications, business administration, or related field is preferred.
- Certified Sales Professional (CSP) accreditation is advantageous.
- Proven experience working as a telesales executive or sales executive.
- Proficiency in all Microsoft Office applications.
- The ability to follow scripts.
- Strong negotiation and consultative sales skills.
- Excellent organizational and problem-solving skills.
- Effective communication skills.
- Exceptional customer service skills.
- High competitive salary, if you’re a telesales super star
How to Apply for this Offer
If you are a super star telesales representative and can proof it, ready to grow with our dynamic organization then send your CV to [email protected]
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