Telephone Operator needed at Hobark International Limited

3 weeks ago

Job title : Telephone Operator

Job Location : Not specified

Deadline : March 08, 2024

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Job Description:

  • Operates switchboard equipment in order to answer incoming calls; determines intent of caller and makes appropriate connection.
  • Receives and routes a variety of calls for general information including complaints, emergencies, and security calls.
  • Assists in maintaining and updating telephone directories and event schedules via computerized data base when notified of changes in order to access correct information.
  • Places long distance and conference calls for authorized parties.
  • Assists in reporting telephone equipment or service complaints and problems.
  • Maintains logs of calls placed and any additional information required for various reports or special projects.
  • Operates and maintains telephone system which disseminates informational messages to callers regarding specific topics; determines what information caller requires and plays appropriate tape; maintains tape inventory.

Requirements:

  • Ordinary National Diploma (OND) or equivalent with minimum 5 years relevant work experience in the craft.
  • Knowledge of centralized telephone systems.
  • Skill in the operation of telephone equipment.
  • Ability to effectively communicate.
  • Basic computer skills.

How to Apply for this Offer

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