Tele-Collections Officer needed at Rosabon Financial Services
Job title : Tele-Collections Officer
Job Location : Lagos
Deadline : May 29, 2024
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Duties & Responsibilities
- Monthly Customer follow up. Send reminders of settlement arrangement and pending payments before they are due
- Emailing, calling, and negotiating with the delinquent customers or our clients via outbound/inbound phone calls for payments of overdue debt.
- The Tele-collections officer will speak to customers to negotiate payment plans and payment schedules that suit their current financial situation while still satisfying the debt.
- Provide support to customers regarding repayment issues such as remittals, paying off, providing loan balance etc.
- Ensure that all attempts to collect outstanding debt accounts are pursued with the highest levels of urgency. And outstanding debts targets are met.
- Provide feedback to management concerning possible problems or areas for improvement. Make recommendations to implement improved processes. Reports should be 100% accurate and submitted as at when due.
How to Apply for this Offer
Interested and qualified candidates should send their Applications to: careers@conceptgroup-ng.com using the Job Title as the subject of the email.
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