Job Overview

• We are seeking a highly motivated and technically proficient Technical Sales Specialist to join our sales team.
• The ideal candidate will have a deep understanding of our products/services, as well as the technical expertise to effectively communicate the features and benefits to potential customers.
• The Technical Sales Specialist will play a crucial role in driving sales growth by providing tailored solutions to meet the needs of our clients.

Responsibilities

• Technical Expertise: Demonstrate an in-depth understanding of our products/services, including their features, functionality, and applications.
• Customer Engagement: Identify and engage with potential customers to understand their technical requirements and propose appropriate solutions.
• Sales Presentations: Conduct product demonstrations, presentations, and technical workshops to showcase the value proposition of our offerings.
• Solution Development: Collaborate with customers to design customized solutions that address their specific technical challenges and requirements.
• Proposal Preparation: Prepare detailed proposals, including technical specifications, pricing, and implementation plans, in collaboration with the sales and engineering teams.
• Relationship Management: Build and maintain strong relationships with key customers, acting as a trusted advisor and technical resource.
• Market Analysis: Stay informed about industry trends, competitive offerings, and emerging technologies to identify new sales opportunities and market trends.
• Sales Support: Provide technical support to the sales team throughout the sales cycle, including responding to technical inquiries, conducting product demonstrations, and addressing customer concerns.
• Sales Reporting: Maintain accurate records of sales activities, customer interactions and provide regular reports to management.

Requirements

• Bachelor’s Degree in Engineering or related field. (Master’s degree preferred)
• Proven experience in technical sales, engineering, or a related field.
• Strong technical aptitude with the ability to understand and communicate complex technical concepts effectively.
• Excellent communication and presentation skills, with the ability to articulate technical information to both technical and non-technical audiences.
• Demonstrated problem-solving skills and the ability to develop creative solutions to meet customer needs.
• Experience in solution selling and consultative sales approaches.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Willingness to travel as needed to meet with customers and attend industry events.
• Strong customer focus and a commitment to delivering exceptional service.
• Technical certifications related to our products/services.
• Previous experience in a customer-facing technical role, such as technical support or pre-sales engineering.
• Familiarity with relevant industry standards and regulations.
• Experience with project management methodologies and tools

KPI:

• Sales Revenue: The most basic KPI for any sales role is the revenue generated from sales. This will be measured monthly, quarterly, and annual basis.
• Number of New Customers: The total number of new customers acquired within a specific period.
• Average Deal Size: The average value of each sale made by the sales representative.
• Email/Call Response Rates: The percentage of emails or calls that receive a response from potential customers.
• Opportunity-to-Close Conversion Rate: The percentage of sales opportunities that result in closed deals.
• Time to Close: Track the average amount of time it takes for a lead to progress through the sales process and convert into a paying customer.
• Activity Metrics: These include metrics such as the number of customer calls, meetings, demos, or presentations conducted. While activity alone doesn’t guarantee success, it’s important to consistently engaging with potential customers.