We’re on an evolutionary journey where we’re changing our story. We are looking to hire an experienced Team Lead Ramp Support to join our diverse team in our Company.

As a Team Lead Ramp Support, you will be responsible for:

• Supervising and coordinating Aircraft handling activities.
• Maintaining a safe working environment for self and others.
• Driving and operating the tow tug for both Fixed wing and Helicopters
• Operating ground handling equipment, e.g GPU, Air-starter, AC-Cart, etc.
• Ensuring proper loading and unloading of baggage, cargo, mails from and to aircrafts.
• Completing daily reports and safety audit reports.
• Supervising Aircraft Interior cleaning and exterior washing services.
• Providing aircraft parking activities and ensuring safety of all aircraft parts irrespective of the weather conditions including rain, heat, and other inclement weather.
• Preparing team schedule and assign team members task while reviewing team task to ensure optimal performance. Perform other tasks as assigned.
• Arranging water supply, lavatory services, cleaning and sanitizing of aircraft.
• Attending weekly operations meeting.

What are we looking for?

• BSc/HND/OND in any relevant field
• Minimum 2 years post Aircraft Towing Authorization in previous Employment
• Must possess relevant ground handling training or Ramp procedure training.
• Must possess at least one year experience as a team lead or as a supervisor in Ramp/Ground handling in previous employment.
• Must have experience in towing both Fixed wing and Helicopter.
• Ability to lead and motivate a team of ramp agents, effectively delegating tasks, providing guidance, and fostering a positive work environment.
• Full Understanding of Marshalling Signs and Ground to Cockpit Communication Signs
• Ability to Operate handheld Communication device
• Excellent verbal and written communication skills to effectively coordinate with team members, air traffic control, pilots, and other stakeholders to ensure smooth operations.
• Strong analytical and problem-solving skills to quickly assess and resolve issues that may arise during aircraft turnaround, such as equipment malfunction or weather-related challenges.
• Deep understanding of safety regulations, protocols, and procedures to ensure compliance and promote a culture of safety among ramp personnel.
• Proficiency in operating ground support equipment (GSE) such as tugs, pushback tractors, baggage loaders, and ground power units (GPUs), as well as familiarity with aircraft types and configurations.
• Effective time management skills to prioritize tasks, allocate resources efficiently, and ensure on-time departure and arrival of aircraft.
• Ability to work collaboratively with cross-functional teams, including ground crew, gate agents, maintenance personnel, and airline management, to achieve operational goals.
• Capacity to adapt to changing circumstances, such as flight delays, schedule changes, or unforeseen challenges, and quickly adjust plans to minimize disruptions.
• Keen attention to detail to ensure accuracy in tasks such as baggage loading, aircraft servicing, and safety checks to prevent errors and ensure operational integrity.
• Knowledge of relevant aviation regulations, industry standards, and best practices to ensure compliance with legal requirements and industry guidelines.