Job Description

• The ideal candidate will proffer innovative solutions to various network problems and ensures that customer needs are properly defined and satisfactorily met. Implements and evaluates the working of systems / applications / network and stays abreast of new technologies emerging in the industry.
• S/He provides supervision of all first-level active and passive on-site and off-site technical support for all our infrastructure, including fibre backbone, FTTx, wireless networks, inside and outside plant infrastructure, among others.
• To consistently provide high-quality customer service and support while ensuring customer satisfaction.

Requirements

• B.Sc / B.Eng in Computer Science / Computer Engineering / Electrical / Electronics Engineering.
• CCNA, CCNP (Desired).
• 4 – 6 years work experience.
• Strong telecommunications, IP design skills, & in-depth knowledge of IP Network.
• Understanding of iTIL v4 service management
• Excellent business communication skills both verbal and written.
• A hands-on experience with the following is a must: Routing, Switchig and GPON Technology
• Experience with Wired, Wireless Point-to-Point and Point-to Multipointtechnologies is desirable.
• Candidate must possess excellent customer interface, analytical and presentation skills and be able to influence internal and external organizations.

Application Closing Date
19th September, 2023.