Job Objective/Purpose of Job: 

• Responsible for overseeing all administrative functions and supporting the core Human Resources processes.
• The primary focus is to ensure efficient and effective HR and administrative operations in line with the company’s policies and procedures.

Job Duties/ Responsibilities/ Accountabilities:

• Review and implement HR policies and procedures following the labour laws, and company regulations.
• Support the recruitment and selection process, including job postings, interviews, and candidate evaluations.
• Manage employee onboarding and orientation programs to ensure a smooth integration into the company.
• Coordinate performance management activities, including goal setting, performance reviews, and employee development plans.
• Handle employee relations issues, such as conflict resolution, disciplinary actions, and grievance procedures.
• Administer compensation and benefits programs, ensuring compliance with legal requirements and industry standards.
• Maintain accurate employee records and HR databases.
• Monitor service provider contracts, review invoices, and track for payment by Finance
• Ensure prompt renewal of Utility services, subscriptions, rents and rates before expiration dates.
• Establish and manage all procurement and logistics activities including management of vehicles.
• Undertake supply and service provider pre-qualification, conduct market research, identify and recommend legitimate local suppliers or contractors through systematic evaluation and maintain a database of potential and active suppliers/contractors
• Supervise the Front Desk Officer, Admin Assistants, and Drivers, providing guidance and support.
• Develop, maintain and improve office management systems (e.g. electronic filing structure, corporate and contracts files) as necessary and ensuring that original company documents are properly secured.
• Optimal cost control through utilization of available resources and keeping the actual admin expenditures within budgeted expense ratio.
• Oversee office operations, including office supplies procurement, maintenance of office equipment, and facilities management.
• Manage programme or training event requests, travel arrangements, visa processing, accommodation, and logistics for staff and visitors.
• Ensure compliance with health and safety regulations and implement relevant policies and procedures.
• Develop and maintain effective vendor relationships and negotiate contracts for office services.
• Coordinate with IT support for any technical assistance required by the HR and Administration department.
• Other tasks as may be assigned

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field. A Master’s degree would be an advantage.