Job Description

As Team Lead, Consulting, you are responsible for the delivery of consulting assignments and will be required to lead three to five assignments at a time.

Specifically, you will lead the consulting endeavours for the clients and industries assigned to you:

• Sourcing of consulting business
• Proposal development and defence of consulting services
• Executing consulting assignments.
• Account Management:
  • Managing the key accounts in your portfolio
  • Achieving overall health of the company’s key accounts – timeliness, quality, customer feedback.
  • Managing customers at senior leadership levels and their expectations. Growing such customer relationships in value, customer satisfaction, revenue mix.
  • Exploring and capitalizing on opportunities to cross-sell and up-sell to existing clients.
• Constantly innovating and creating new solutions/accelerators/POVs which maps to the marketplace requirements.

Skills, Experience and Attributes

• Three to five years in-depth experience delivering consulting assignments in a reputable consulting firm (mainly IT)
• Three to Five years in-depth experience selling consulting (mainly IT)
• Excellent interpersonal, problem-solving and communication skills verbal and written
• Strong presentation skills.
• Commercially aware and strong understanding of business environments
• Strong Microsoft office suites (Advance Power Point, Excel and Word).

Education, Qualification and Certification

• Bachelor’s degree in numerate sciences including computer sciences and/or engineering, information technology, business administration, accounting, economics, etc.
• To be successful in this role, you require three or more of the following designations:
  • ISO Certifications: 20000-1; 22301; 27001; 45001, etc
  • ITIL4 designations; foundation, managing professional, strategic leader and practice manager.
  • PMP and/or PRINCE2 Practitioner
  • IIBA CBAP or CCBA
  • Business Continuity Management Practitioner or equivalents
  • Organizational Change Management certification
  • TOGAF 9 Certified
  • COBIT Foundation, COBIT Assessor and/or COBIT Implementer
• Master’s degree in any business-related field is an advantage.