Job Description

• Oversees the administrative activities of payroll, benefits, legal compliance and employment law
• Develoments guidelines, policies, and procedures in compliance with company’s vision
• Develop a recruitment/selection strategy
• Encourages the development of employees to achieve their highest potential
• Creates and implements an integration and training strategy that brings efficiency to employee performance
• Supports operations and assists in achieving team member and guest satisfaction goals
• Coaches management on handling and resolving performance issues in the hotel
• Manages and implements the performance appraisal review system
• Is an integral part of the business team, attends all scheduled meetings and contributes actively with proper preparation
• Interviews, selects, trains, appraises, coaches, counsels and disciplines departmental employees/managers according to company standards
• Effectively communicates with team members
• Evaluate changes and trends in market compensation and makes recommendations
• Measures employee satisfaction through surveys, round tables, and one-on-ones with
• team members
• Anticipates and addresses employee relations matters, responds timely to employee
• inquiries and is proactive in promoting team member satisfaction
• Be an inspiration to all hotel staff to achieve luxury levels of performance
• Interacts in a positive way with other departments to ensure a luxury guest experience
• Ensures compliance with local health and safety regulations
• Must be an example of the brand standards, and a champion of grooming and appearance guidelines

Qualifications

• HND/Bachelor’s degree in Human Resources Management or in any related field
• Minimum of 3 years Human Resources management experience within the hospitality sector
• A strong understanding of labor and employment law
• Strong oral and written communication skills
• Ability to train and develop team members
• Ability to work effectively in a team environment and take initiative
• Excellent organizational skills
• Analytical skills
• Computer skills (word processing, spreadsheet, and presentation software)