Responsibilities

• Supervise and coordinate the work of housekeeping staff, including room attendants, laundry attendants, and janitors.
• Schedule and assign duties to ensure efficient operation and coverage of all areas.
• Inspect rooms, public areas, and facilities to ensure cleanliness and adherence to company standards.
• Train new housekeeping staff and provide ongoing coaching and feedback.
• Monitor inventory of cleaning supplies and equipment, and place orders as needed.
• Handle guest requests and complaints in a timely and professional manner.
• Maintain records of staff performance, attendance, and disciplinary actions.
• Ensure compliance with health and safety regulations.

Qualifications

• High School Diploma or equivalent; additional certification in hospitality management is a plus.
• Proven experience as a Housekeeping Supervisor or similar role in the hospitality industry.
• Knowledge of cleaning techniques and procedures.
• Strong leadership and communication skills.
• Excellent organizational and time management abilities.
• Attention to detail and a commitment to quality.
• Ability to work effectively in a fast-paced environment.
• Familiarity with health and safety regulations.