Supermarket Supervisor needed at Home Affairs Supermarket

Save 3 weeks ago

Job title : Supermarket Supervisor

Job Location : Lagos

Deadline : December 17, 2023

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  • Manage all cashiers to ensure adherence to standard of operating procedure (SOP).
  • Ensure all e-sales (Jumia) accounts are well managed and accounted for daily.
  • Communicate clearly and openly with all customers and team members.
  • Resolve customer related issues at the cash point.
  • Coordinate and oversee all cash point activities daily.
  • Proactively engage customers to address all customer complaints & answer their questions.
  • Ensure customer transactions are processed promptly and accurately by the cashiers.
  • Manage customer transactions both cash and card payments appropriately.
  • Ensure appropriate and timely work schedule (roaster) preparation for all cashiers.
  • Ensure all scheduled & unscheduled shifts and time-offs are covered appropriately.
  • Promptly resolve pricing and price check issues for cashiers and customers.
  • Provide excellent customer service at all times.
  • Create and maintain a positive work environment for all cashiers.
  • Ensure discipline and team spirit amongst team.
  • Resolve all customer issues and do refunds when necessary/appropriate in agreement with Sales Manager.


  • 2-3 years experience as a floor supervisor in a supermarket
  • ND/BSC in Business Related courses
  • Living around Ikeja, Omole, Ogba, Beger

How to Apply for this Offer

Interested and qualified candidates should send their CV to: using job title as the email subject of the mail.

  • Sales / Retail / Business Development jobs
  • Supermarket Supervisor jobs