Software Engineer, Sustaining Engineering needed at Canonical

• This role deals with critical issues in the open source stack that require software engineering for upstream bug fixes. Our engineers have to be able to work productively at any level of the stack above the kernel, in a wide range of languages, to understand and address the software issues at hand. Our group is critical to the success of our enterprise customers, partners and Ubuntu itself.
• You will help with troubleshooting and driving issues to resolution with workarounds, guidance, and bug fixes to be released upstream and in Ubuntu.

What your day will look like

• Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software
• Maintain a close working relationship with Canonical’s field, support and product engineering teams
• Participate in upstream communities
• Develop bug fixes, backport patches, and work with upstream for inclusion
• Review code produced by other engineers
• Demonstrate good judgment in technical methods and techniques
• Prioritize work and manage your time effectively against those priorities
• Participate in team discussions to improve processes, tools, and documentation
• Maintain clear, technical and concise communications
• Work from home and travel internationally up to 10% of work time for team meetings, events and conferences

What we are looking for in you

• Professional experience as a software engineer
• Background in Computer Science, STEM or similar
• Strong experience with Linux, and at least one of the following:
  • Ceph, OpenStack, Kubernetes or other cloud technologies
• Strong development-level experience with at least one of Python, Go, C or C++ on Linux
• Ability to troubleshoot with debugging tools like gdb
• Familiarity with git source code repositories and branches
• An exceptional academic track record
• Willingness to travel up to 4 times a year for internal events

Additional Skills That You Might Also Bring

• You love technology and working with brilliant people
• You are curious, flexible, articulate, and accountable
• You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
• You have interest in, and experience with most of the following: Ubuntu Linux – kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD, Python, Go, C, Postgresql, Mongo, Debian packaging, distributed systems