Senior Support Engineer M/F needed at SPIE Oil & Gas Services – Apply Now

Job Expired
9 months ago

Job title : Senior Support Engineer M/F

Job Location : Lagos

Deadline : July 14, 2023

Quick Recommended Links

  • The Senior Support Engineer is the OEM Certified Expert on Data Network Infrastructure DW/JV. With wealth of cognate on the job experience on the equipment operations, maintenance and management.

EXPERT:

  • Data, TOIP, Copper & Fiber Cabling, IPTV
  • Video Conference, Wi-Fi, Switches, Routers, AP’s.

OPERATIONS :

  • Follow up the immediate resolution of critical and challenging system faults  
  • Liaise with OEM for issues bordering on level 3 support on the equipment or network
  • Ensure compliance to COMPANY’S HSE practices..
  • Carry out analysis of routine maintenance report with the aim of proactively implementing any recommended corrective action
  • Implementation of major equipment relocation, equipment installation, network reengineering, reconfiguration and commissioning.
  • Training and mentoring of the support engineers and technicians within the team
  • Supervision of the team maintaining homogeneous equipment within the Data equipment and network
  • Resolution of level 2 and above faults on Data/structure equipment and network within the SLA
  • Preparation and implementation of routine or preventive maintenance
  • Updating of network as-built and site engineering documents
  • Provide periodic statistics on system performance.
  • Mentoring of Support engineers and Technicians within his team
  • Installation, configuration and maintenance of Untrust (Internet) systems  including Firewalls.
  • Installation, configuration and maintenance of data support infrastructure for Industrial networks (including DCS/ICSS/PI systems) in conjunction to FO/Instrument team. Resolution of all incidents related to data support infrastructure for Industrial networks.
  • Decommissioning of Data, TOIP and VC equipment at all locations
  • Installation, configuration & maintenance of Wi-Fi APs & devices (regardless of OEM) like Ucopia & Cisco WLAN controllers)
  • Installation, configuration and maintenance of TOIP Voice Gateways and Gatekeepers (regardless of OEM).
  • Installation, configuration and maintenance of Message display/CBIS/DMIS systems.
  • Installation, configuration & maintenance of data multiplexers, data monitoring and management tools (regardless of OEM) like packet shapers, Netflow (Solar winds), Cisco Prime, Cisco TACACS/ACS/ISE etc.
  • Installation, configuration and maintenance of all Data Infrastructure devices(regardless of OEM), TOIP,CUCM, Cisco IP phones, Analog phones, Modems, IPTV devices, IP CCTV devices, VC devices etc.
  • Resolution of all incidents related to TOIP devices (regardless of OEM) including CUCM, Voice Gateway routers, Analog VGs, Cisco IP phones,
  • Routine and Preventive Maintenance of Video Conference (VC) Infrastructure; Daily & Weekly testing and Availability reporting on VC devices
  • Routine and Preventive Maintenance of TOIP Infrastructure; Daily & Weekly testing and Availability reporting on TOIP device

Profile

As a Senior Support Engineer the holder of this post must have the following qualifications:

  • Engineering Degree
  • Ability to work independently while maintaining good relations with colleagues 

Languages:

  • English mandatory

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

  • Engineering / Technical jobs
  • Senior Support Engineer M/F jobs

  • This job has expired!