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Senior NOC Engineer needed at Netcom Africa

Job title : Senior NOC Engineer

Job Location : Lagos

Deadline : April 10, 2024

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Key Deliverables:

  • Monitor, troubleshoot, and resolve all network elements.
  • Provide 2nd level support to resolve escalated issues in timely fashion.
  • Perform network surveillance, proactively responding to network outages and incidents
  • Escalate problems to 3rd level support within the Operations Centre, within expected time of resolution
  • Ensure all incident tickets logged for outages are resolved and closed within agreed SLA

Knowledge, Skills and Behavior required to succeed in Role:- 

  • 1st Degree in Computer Engineering or Electrical Engineering field.- Network troubleshooting and maintenance experience- Ability to work during night hours (shift mode)
  • Minimum of 5 years of technical experience in the telecoms industry.
  • Good understanding of wireless communications technology
  • Accurate documentation and report generation skills.

How to Apply for this Offer

Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.

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