Senior Associate, Enterprise Account Management needed at Flutterwave

Job title : Senior Associate, Enterprise Account Management

Job Location : Lagos

Deadline : June 15, 2024

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  • Flutterwave is looking for a Senior Associate, Enterprise Account Management.
  • The role involves managing and nurturing key enterprise-level relationships to drive revenue growth and customer satisfaction.
  • This role requires a strategic thinker with excellent communication and relationship-building skills, who can understand clients’ needs and align Flutterwave’s products and services accordingly.

What Your Day-to-Day Activities Will Be Like

  • Develop and maintain strong relationships with enterprise-level clients, thoroughly understanding their business model, needs and challenges
  • Support revenue growth by identifying upsell and cross-sell opportunities within existing accounts.
  • Collaborate with internal teams to ensure successful onboarding, implementation, and ongoing support for enterprise clients.
  • Act as the primary point of contact for key accounts, addressing their queries, concerns, and escalations promptly and effectively.
  • Stay updated on industry trends and competitors’ offerings to provide strategic recommendations to clients.
  • Prepare regular reports and presentations for clients, showcasing the value proposition of Flutterwave’s solutions.
  • Collaborate with the sales and marketing teams to identify potential enterprise clients and develop tailored pitches and proposals.
  • Work closely with product development teams to provide client feedback and contribute to the enhancement of Flutterwave’s products and services.
  • Ensure high levels of customer satisfaction and retention by providing exceptional service and support.

Required Competency And Skillset To Be a Waver

  • Bachelor’s degree in business or relevant field required.
  • Minimum 4-6 years of proven experience in enterprise account management, preferably in the financial technology industry
  • Strong understanding of payment solutions, financial services, and e-commerce platforms.
  • Exceptional communication, negotiation, and presentation skills
  • Ability to build and maintain strong relationships with key stakeholders
  • Analytical mindset with the ability to understand complex business requirements and propose suitable solutions
  • Result-oriented, self-motivated, and able to work effectively in a fast-paced environment
  • Strong organizational skills and attention to detail

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

  • Accounting / Financial Services  jobs
  • Senior Associate, Enterprise Account Management jobs