Sales Lead is needed at 9jamall

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Logistics Officer is needed at Erisco Foods Limited
Design Engineer is needed at Phillips Consulting

9jamall’s job vacancy, Career and Recruitment

Job title : Sales Lead jobs in Lagos

Job Location : Lagos

Deadline : October 29, 2021

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Location: Lekki, Lagos

Job Description

  • The sales lead engages with individual and corporate customers, groups, and association.
  • He/she provides information to individuals, groups, associations, and the public regarding the services of the digital shopping mall by responding to social media platforms, telephone, and app, written and in-person inquiries.
  • The Lead sells virtual shopping malls of 5km radius; performs daily sales and financial reporting, performs duties in support of the Product Lead and provides lead work direction as directed.
  • The sales lead will coordinate the sales team, ensure the team‰Ûªs sales quotas are met, create sales plans, analyze data, and support the management.
  • Engage with individual and corporate customers, groups, and associations.

Job Responsibilities

  • Working collaboratively across departments to ensure the implementation of integrated strategies.
  • Resolve customer complaints via phone, email, mail, or social media.
  • Use telephones to reach out to customers and verify account information.
  • Maintaining positive customer relations
  • Cancel or upgrade accounts.
  • Assist with placement of orders, refunds, or exchanges.
  • Managing organizational sales by developing a business plan that covers sales,revenue, and expense controls
  • Meeting planned sales goals
  • Coordinating with marketing on lead generation
  • Advise on company information.
  • Take payment information and other pertinent information such as addresses and phone numbers.
  • Place or cancel orders.
  • Answer questions about warranties or terms of sale.
  • Act as the company gatekeeper.
  • Attempt to persuade customer to reconsider cancellation.
  • Inform customer of deals and promotions.
  • Sell products and services.
  • Utilize computer technology to handle high call volumes.
  • Provides support in the execution of effective lead generation programs via new businesses and customer focused field marketing events, trade shows, PR, webcasts, and online advertising.
  • Helping to turn key customers into references by establishing and developing relationships with them.
  • Work with customer service to ensure proper customer service is being delivered.
  • Suggest solutions when a product malfunctions or there is service failure
  • Compile reports on overall customer satisfaction.
  • Handle changes in policies or service renewals.
  • Conducting research and analyzing data to identify and define audiences
  • Financial and statistical information
  • Writing and proofreading creative copy
  • Updating databases and using a customer relationship management (CRM) system
  • Monitoring performance of team members

Qualifications

  • B.Sc / HND Marketing, Business Administration and other closely related fields
  • 2 – 5 years experience leading a small team in similar projects
  • Experience in using CRM practices for sales force
  • Experience in customer relationship management
  • Experience in planning and implementing sales strategies.

Key Skills:

  • Good Teamwork Skills
  • Excellent written and verbal Communication skills
  • Good listening skill
  • Strong attention to detail
  • Good organization and planning skills
  • Commercial awareness
  • General understanding of the sales process
  • Critical reasoning.

Knowledge and Abilities:

  • Knowledge of e-Commerce, online stores, and online shopping.
  • Ability to read Google map and understand routing directions, customer service techniques, and proper use of English language
  • Ability to listen effectively, assimilate information, and to relate in a clear, friendly and informative manner route and digital store network information to persons over the phone, in writing and in person.
  • Ability to deal tactfully, patiently, and effectively with individuals from diverse backgrounds frequently under stressful circumstances.
  • Ability to operate the telephone using a clear, well-modulated voice, and good diction.
  • Knowledge of handling and security procedures for cash and materials having monetary value.
  • Ability to accurately perform monetary transactions.
  • Ability to operate a computer to accomplish word processing and data entry tasks.
  • Ability to accurately perform arithmetic computations.
  • Knowledge of computerized and manual record keeping systems and the ability to maintain them.
  • Ability to lead a sales team.
  • Ability to understand and execute oral and written instructions, policies, and procedures.
  • Ability to operate standard office equipment and radio communication system.
  • Thorough knowledge of office procedures and practices.

*Sales / Retail / Business Development jobs in Nigeria

*Sales / Retail / Business Development jobs in Lagos

*Sales Lead in Lagos

How to Apply for this Offer

Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

Logistics Officer is needed at Erisco Foods Limited
Design Engineer is needed at Phillips Consulting

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