Overview

• As a Sales Executive at Afrione, you will be responsible for assisting customers in finding the right electronic products to meet their needs.
• Your primary objective will be to provide exceptional customer service while driving sales and achieving revenue targets.

Key Responsibilities

• Customer Assistance: Greet customers as they enter the store and engage them in friendly and informative conversations to understand their needs and preferences.
• Product Knowledge: Stay up-to-date on the latest electronic products, features, and specifications to effectively communicate product benefits and assist customers in making informed purchasing decisions.
• Sales Generation: Proactively approach customers to promote products, offer product demonstrations, and provide recommendations based on their requirements.
• Cross-Selling and Up-Selling: Utilize your knowledge of the product range to cross-sell and up-sell complementary products and accessories to maximize sales opportunities.
• Order Processing: Process sales transactions accurately and efficiently using the point-of-sale (POS) system, ensuring proper documentation and adherence to company policies and procedures.
• Stock Management: Monitor inventory levels and assist in restocking shelves and merchandise displays to ensure a visually appealing and well-organized store environment.
• Customer Service Excellence: Address customer inquiries, concerns, and complaints promptly and professionally, striving to exceed customer expectations and foster long-term relationships.
• Promotional Activities: Assist in the implementation of sales promotions, marketing campaigns, and store events to drive traffic and increase sales.

Qualifications

• High School Diploma or equivalent; Associate’s or Bachelor’s Degrees in Business Administration or related fields preferred
• 3+ years relevant work experience.
• Proven experience in retail sales, preferably in the electronics industry.
• Strong interpersonal skills with the ability to build rapport and communicate effectively with customers.
• Excellent product knowledge and a passion for technology and electronic gadgets.
• Demonstrated ability to meet and exceed sales targets in a fast-paced retail environment.
• Proficiency in using POS systems and basic computer applications.
• Flexibility to work evenings, weekends, and holidays as required.