Job Description

• We are seeking an experienced Restaurant Supervisor to join our team. In this role at our Victoria Island and Ikotun Outlets, you will be asked to perform a variety of managerial functions.
• This starts with providing our guests with a consistently high-quality dining experience. To do this, you will need to motivate our staff and demonstrate superior customer service skills.
• As a supervisor, you will also help our team meet its standards for quality and profitability. This will involve ensuring that all food health and safety requirements are met. Your job may also require you to hire new staff, train them, and create schedules that reflect the dynamic needs of the restaurant.

Responsibilities

• Assist in the hiring and training of new employees as well as the continuous training of existing staff
• Oversee both front and back of house operations, including wait staff, kitchen crew, and bussing staff
• Maintain high-quality food standards
• Oversee our kitchen staff’s compliance with all health code and sanitation requirements
• Provide exceptional customer service and lead staff to do the same
• Respond to customer complaints quickly and resolve them effectively
• Develop strategies for improving our customers’ dining experience
• Work with staff to project future needs for kitchen supplies, goods, and cleaning products.
• Maintain inventory of all needed supplies
• Identify methods our restaurant can use to cut waste, decrease costs, and improve profits
• Manage the work schedules of our restaurant’s staff

Requirements

• B.Sc/HND/OND/NCE in Food Science & Technology, Hospitality Management or other relevant courses
• Previous supervisory experience in the hospitality industry preferred
• Proven ability to work in a fast-paced setting
• Strong multi-tasking skills
• The physical ability to remain standing for long periods of time
• Exceptional organizational, communication, and customer service skills
• Strong managerial skills