Restaurant Manager needed at Quality Foods Africa
Job title : Restaurant Manager
Job Location : Lagos
Deadline : May 14, 2024
Quick Recommended Links
Title: Restaurant Manager
Overview: We are seeking a dynamic and experienced Restaurant Manager to oversee the daily operations of our restaurant. The ideal candidate will be passionate about providing exceptional customer service, leading a team, and ensuring the overall success of the establishment. As the Restaurant Manager, you will be responsible for managing staff, controlling costs, maintaining quality standards, and creating a positive dining experience for our guests.
Responsibilities:
-
Leadership and Team Management:
- Recruit, train, and supervise restaurant staff.
- Set clear performance expectations and provide regular feedback to ensure high-quality service.
- Foster a positive and collaborative work environment.
- Handle employee relations issues and resolve conflicts as they arise.
-
Operations Management:
- Oversee daily restaurant operations, including opening and closing procedures.
- Ensure compliance with health and safety regulations and sanitation standards.
- Monitor inventory levels and order supplies as needed.
- Manage restaurant budget and expenses to maximize profitability.
- Implement strategies to increase sales and revenue.
-
Customer Service:
- Ensure that guests receive prompt, friendly, and personalized service.
- Address customer inquiries and concerns in a professional manner.
- Monitor customer satisfaction and implement improvements as necessary.
- Uphold the restaurant’s reputation for excellence in hospitality.
-
Quality Control:
- Maintain high standards of food quality, presentation, and consistency.
- Conduct regular inspections to ensure cleanliness and adherence to food safety protocols.
- Address any issues related to food quality or service promptly and effectively.
-
Business Development:
- Develop and implement marketing strategies to attract new customers and retain existing ones.
- Collaborate with the culinary team to design menus and specials that meet customer preferences and market trends.
- Identify opportunities for business growth and expansion.
Requirements:
- Proven experience as a Restaurant Manager or similar role in the hospitality industry.
- Strong leadership and interpersonal skills.
- Excellent communication and customer service abilities.
- Solid understanding of restaurant operations and financial management.
- Ability to work flexible hours, including weekends and evenings.
- Degree in Hospitality Management or related field preferred.
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
- Hospitality / Hotel / Restaurant jobs
- Restaurant Manager jobs