5 days ago
Job title : Resident IT Engineer
Job Location : Oyo
Deadline : November 10, 2024
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Reports to: Chief Information Officer
Salary: 150,000 (Gross, Monthly)
Responsibilities
- To learn and understand the Client’s Group IT Policies & Procedures.
- To ensure that Group IT Policies & Procedures are implemented and adhered to.
- Designing and installing computer hardware configurations as per the client Group IT Policies & Procedures.
- Installing & maintaining software and networking systems as per the client Group IT Policies & Procedures.
- Troubleshooting network and software issues and maintaining proper logs & reports of the same.
- Installing high-level software security systems as per client’s Group IT Policies & Procedures
- Ensuring security software is kept up to date as per Client’s Group IT Policies & Procedures
- Training staff on newly installed hardware and software systems.
- Daily, Weekly & Monthly Reports are to be provided to the Client Supervisor & CIO.
Requirements
- Extensive knowledge of computer hardware systems.
- Familiarity with general OS systems, Enterprise, programming languages, and Office software.
- Knowledge of LAN and wireless networks.
- Ability to manage projects.
- Good communication skills.
- Ability to troubleshoot complex software and hardware issues.
- Knowledge of database and networking security systems.
- Minimum Graduate Degree in Science & Technology.
- Relevant Certification in MCSE/CCNA is an added advantage.
- Proficient in Microsoft Office and expert in MS Excel & MS PowerPoint.
KPI
- System Uptime
- Fault Management
- Total number of tickets and MTTR per ticket
- First Call Resolution (FCR)
- Inventory Management
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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