Reservation Manager needed at EduBulb Consulting

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Job title : Reservation Manager

Job Location : Lagos

Deadline : November 23, 2023

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Job Summary

  • We are seeking a detail-oriented and customer-focused Reservation Manager to oversee our reservation system and ensure seamless booking experiences for our guests.
  • He/She will be responsible for managing reservations, handling customer inquiries, and optimizing table turnover to maximize restaurant revenue.
  • Strong organizational skills, excellent communication abilities, and a passion for providing exceptional guest service are essential for this role.


  • Manage and maintain the restaurant’s reservation system, ensuring accurate and efficient booking processes.
  • Handle guest inquiries and reservation requests via phone, email, and in-person.
  • Coordinate with the floor staff and kitchen to optimize table assignments and ensure smooth service flow.
  • Monitor reservation trends and guest preferences to anticipate staffing and inventory needs.
  • Confirm and communicate reservation details with guests, including special requests and dietary restrictions.
  • Maintain a database of guest information and preferences for personalized service.
  • Implement and enforce reservation policies to manage no-shows and cancellations.
  • Provide excellent customer service and resolve guest issues related to reservations.


  • Previous experience and passion in a similar role within the restaurant or hospitality industry.
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal abilities.
  • Attention to detail and accuracy in managing reservation information.
  • Knowledge of restaurant operations and seating arrangements.
  • Ability to work in a fast-paced environment and handle customer inquiries professionally.
  • Availability to work evenings, weekends, and holidays as needed.

How to Apply for this Offer

Interested and qualified candidates should send their CV to: cc: using the Job Title as the subject of the email.

  • Hospitality / Hotel / Restaurant jobs
  • Reservation Manager jobs