Reliance Care Officers is needed at Reliance HMO

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Accounting/Administrative Assistant is needed at BFREE Africa
Accounting Intern is needed at First Excelsia

Reliance HMO’s job vacancy, Career and Recruitment

Job title : Reliance Care Officers jobs in Lagos

Job Location : Lagos

Deadline : November 11, 2021

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  • Communicate courteously with clients (Individuals and SMEs) across all assigned platforms.
  • Respond to requests, inquiries, and complaints from clients and prospective clients.
  • Assist prospective clients in their choice of the company‰Ûªs Health Plan by providing relevant information.
  • Follow-up on prospective clients and ensure they become actual clients.
  • Upgrade enrollees‰Ûª Health plans accordingly.
  • Escalate unresolved issues to the team lead and follow up on the clients‰Ûª complaints.
  • Politely attend to clients‰Ûª suggestions, objections, and complaints.
  • Communicate with clients to inform them of updates in service.
  • Conduct surveys to evaluate Customer Satisfaction.
  • Forward feedbacks, tasks, and recommendations to appropriate units/personnel.
  • Record details of customer feedback using the appropriate internal communication system.
  • Document daily activities and forward report to Team Lead.
  • Update the to-do list from communication with clients.

*Medical / Healthcare jobs in Nigeria

*Medical / Healthcare jobs in Lagos

*Reliance Care Officers in Lagos

How to Apply for this Offer

Interested and Qualified Candidates should Click here to Apply online

Accounting/Administrative Assistant is needed at BFREE Africa
Accounting Intern is needed at First Excelsia

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