Purpose of the Job (Brief)

• To supervise the day to day activities of the Regional Operations team, providing guidance and tactical
• leadership ensuring the integrity of the network.

Essential Functions

• Managing and Overseeing the passive and overall site operations in the assigned region
• Supervising PPM implementation
• Monitoring spare parts allocation and requests, re-distribution of spares and tracking usage of spares
• Monitoring diesel distribution and consumption
• Team planning and site dimensioning, resource allocation, Spot Check Analysis /Non conformities
• Preparing Trouble Ticket Report, Site failure root cause analysis and preventive re-occurrence plan
• Preparing weekly customer review meetings, reports and presentations, Performance Metrics (MTTR,
• MTBF, Failure rate, Fault counts, Network Availability)
• Managing and coaching direct reports
• Ensuring Customer Satisfaction by making sure that all customer complaints are appropriately followed through and closed out
• Enforcing high maintenance standard by ensuring that sites are clean, Logbooks are maintained, schedules are adhered to and all site processes are followed.
• Conducting Power analysis and calculating load requirements and analyzing consumption.
• Monthly PFR, Cost control and analysis, implementing cost-saving actions
• Ensuring 99.99% of power availability in the region
• Ensuring Optimal performance of Energy saving solutions to achieve ROI.
• Other duties as assigned.

Qualifications/Skills/Abilities

• Able to set objectives and targets that are beneficial to the smooth running of the network and monitor progress against them.
• Innovative self-starter able to face the challenges of evolving technology, re-evaluating objectives, procedures, processes to continuously improve network performance.
• Must have a natural leadership ability with the necessary skills to control, motivate and lead staff to achieve excellence.
• Have good communication skills to resolve conflict and negotiate win-win solutions.
• Self-Disciplined, motivated, energetic self-starter with an exemplary work ethos.
• Proven initiative with the ability to work under stress while meeting deadlines.
• Must be a person of high integrity.
• A good working knowledge of MS Office packages and the ability to set up spreadsheets, databases and presentations.