Reconciliation & Settlement Officer needed at Salvo Agency International

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Job title : Reconciliation & Settlement Officer

Job Location : Oyo

Deadline : October 15, 2023

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Job Overview

  • We’re Sourcing for a  Reconciliation and Settlement officer, with experience in the EdTech, and, or FinTech industry
  • The Reconciliation and Settlement Officer will be responsible for resolving all issues arising from all transactions and perform automated back-office processing such as dispute processing, settlement, reconciliation and reporting.


  • Engaging with Product users to resolve all payment related issues
  • Stay up-to-date with current technologies and trends in financial management, its tools and applications
  • Giving detailed financial analysis periodically
  • Collaborating with the product marketing team to create better methods to address customer transactional complaints
  • Provide accurate, valid and complete financial information by using the right methods/tools
  • Follow-up with customer support on product users’ transactional complaint and reach a resolution
  • Work closely with the Customer experience officer to manage all settlements and chargeback requests/issues on the platform
  • Reconcile all transactions discrepancies via the appropriate dashboard
  • Preparation of daily, monthly, and weekly transaction reports for the platform
  • Manage and monitor all payment requests
  • Submit and notify necessary quarters of all approved payment requests to ensure timely processing of such requests.

Requirements and Qualifications

  • Creative thinker and problem solver who can resolve issues arising from online transactions timely and efficiently
  • A self-starter and self-motivated person who is able to influence and direct the settlements and reconciliation process
  • Passionate about solving problems and is focused on customer experience and outcomes
  • A Bachelor’s Degree or its equivalent.
  • Experience with electronic payment systems.
  • In-depth knowledge of payment processing- gateways.
  • Minimum of 2 years working experience in a Fintech organization or related field
  • Fundamental experience in the Front to Back Office process flow for all Treasury Operations settlement and daily reconciliation process
  • Experience of assisting in implementation of changes to systems, processes and procedures will be an advantage
  • Exceptional skills in financial policies and settlement.
  • Time management and ability to work towards a deadline (and meet deadlines) and an high-level attention to detail.
  • Proficiency in the use of all Microsoft Office Products, (Power BI, Outlook, Power point) especially Excel., SQL / MY SQL skills to extract data from databases.

Remuneration and Benefits

  • Access to Training & Development Resources
  • Work-Life Balance
  • Daily lunch, HMO

How to Apply for this Offer

Interested and qualified candidates should send their Applications to: using the Job Title as the subject of the email.

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  • Reconciliation & Settlement Officer jobs