Job Description

As the Receptionist, you will embody our company’s first impression, responsible for providing exceptional customer service and ensuring seamless administrative operations. Your key responsibilities include:

• Warmly greeting and welcoming visitors upon their arrival, creating a positive and inviting atmosphere.
• Handling incoming calls with professionalism and efficiency, directing inquiries to the appropriate contacts.
• Maintaining the reception area and common spaces in impeccable order, reflecting our commitment to excellence.
• Diligently recording visitor requests and incoming calls, ensuring accurate documentation and prompt follow-up.
• Assisting clients and visitors with inquiries, providing relevant and accurate information about our services and operations.
• Coordinating front-desk activities, such as scheduling appointments and preparing meeting rooms, to facilitate smooth operations.
• Offering administrative support to colleagues as needed, demonstrating versatility and teamwork.
• Executing ad-hoc administrative tasks promptly and effectively to maintain operational efficiency.

Qualifications and Skills

• Bachelor’s degree in Public Administration or equivalent.
• showcasing your commitment to professional growth.
• Proven experience as a receptionist or in a similar customer-facing role, highlighting your ability to provide exceptional service.
• Proficiency in administrative processes and procedures, ensuring efficiency in managing tasks.
• Meticulous attention to detail and organizational skills, essential for maintaining accurate records and efficient operations.
• Excellent presentation and communication skills, enabling you to engage effectively with visitors and colleagues.
• Hands-on experience with MS Office, demonstrating your proficiency in essential office software.
• Ability to handle crisis situations with composure, ensuring professionalism and efficiency under pressure.