Salary: ?70,000

Responsibilities

The ideal candidate will (but is not limited to):

• Welcome visitors and provide a positive first impression of the company.
• Provide customer support by answering and directing incoming calls and replying to emails promptly and professionally.
• Handle inquiries and provide accurate information to callers or visitors.
• Maintain a tidy and welcoming reception area.
• Maintain the office and keep all the office equipment in check as well as placed orders for all necessary office supplies.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Schedule and manage appointments, meetings, and conference room bookings.
• Assist with travel arrangements, including flights, accommodations, and itineraries.
• Maintain calendars, and scheduled reminders, and coordinate appointments for executives or team members.
• Prepare and distribute correspondence, memos, and reports as needed.
• Assist with document management, including filing, scanning, and organizing files.
• Handle incoming and outgoing mail and packages, including distribution and tracking.
• Coordinate and arrange logistics for meetings, including preparing agendas and taking minutes if required.
• Perform other clerical receptionist duties such as photocopying, transcribing, filing, keeping records of office expenses, sorting, and distributing paperwork, etc.

Education and Experience:

• B.Sc. in Business Administration, Business Management, or any other related field.
• Proven experience of 1-3 years as a Receptionist, Secretary, or similar role.
• Proficient in using phone systems, office equipment, and computer applications.
• Proficiency in Microsoft Office Programs especially Word and PowerPoint.

Required Competencies:

• Strong organizational skills and the ability to multitask effectively.
• Friendly and professional demeanor with excellent customer service skills.
• Attention to detail and a proactive approach to work.
• Ability to maintain confidentiality and handle sensitive information.
• Friendly and professional demeanor with excellent customer service skills.
• Problem-solving capabilities necessary to accomplish the duties and tasks of the people.
• Ability to be flexible to changing deadlines and work priorities.
• Exceptional written and oral communication skills
• Excellent organizational and planning skills
• Ability to share knowledge and work in a strong team-oriented environment