Receptionist / Customer Service Personnel needed at Mapemond Limited

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Job title : Receptionist / Customer Service Personnel

Job Location : Rivers

Deadline : November 23, 2023

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Job Description

  • Welcome clients and visitors.
  • Manage front desk duties.
  • Maintain a positive and professional attitude.
  • Respond promptly to customer inquiries.
  • Address and resolve customer complaints.
  • Process orders, forms, and requests.
  • Record customer interactions and feedback.
  • Coordinate with relevant departments.
  • Ensure customer satisfaction.
  • Organize and maintain efficient filing systems.
  • Screen documents, book appointments, and manage schedules.
  • Handle official correspondence via email, letters, and phone calls.
  • Oversee office facility use and supply maintenance.

Criteria & Required Qualifications

  • Candidates should possess HND / Bachelor’s Degrees with 1 – 3 years relevant work experience.
  • Completion of NYSC
  • Proven work experience as a Receptionist, or customer service personnel
  • Familiarity with office organization and optimization techniques
  • High degree of multi-tasking and time management capability
  • Excellent written and verbal communication skills
  • Integrity and professionalism
  • Computer and digital literacy (MS Office Applications, Google Workspace, and other relevant tools, etc.)
  • Strong phone, email, and in-person communication skills
  • Critical thinking and problem-solving skills
  • Knowledge of the fashion design industry
  • Interpersonal Skills
  • Strong emotional intelligence.
  • Team player
  • Proximity to office location.

How to Apply for this Offer

Interested and qualification candidates should send their Application Letter and CV to: using the position applied for as the subject of the email.

  • Administrative / Management jobs
  • Receptionist / Customer Service Personnel jobs

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