SUCCESSFUL APPLICANTS WILL IDEALLY HAVE TO:

• Ensure compliance with regulatory requirements and industry standards governing money remittance, such as Anti-Money Laundering (AML) regulations and Know Your Customer (KYC) procedures.
• Stay updated on changes in regulatory requirements and implement necessary adjustments to ensure ongoing compliance.
• Identify potential risks related to money remittance operations and transactions.
• Develop and implement risk mitigation strategies to minimize fraud, financial losses, and security breaches.
• Implement robust transaction monitoring systems to detect suspicious or fraudulent activities.
• Conduct regular reviews and analysis of transaction data to identify anomalies and potential compliance issues.
• Develop and implement quality control processes to ensure the accuracy, reliability, and security of money transfer transactions.
• Conduct regular audits and quality assessments to evaluate the effectiveness of internal controls and procedures.
• Oversee the implementation of robust CDD processes to verify the identity and legitimacy of customers.
• Ensure that appropriate due diligence checks are conducted on new and existing customers to mitigate the risk of fraud and illicit activities.
• Provide training and guidance to employees involved in money remittance operations to ensure adherence to quality standards, regulatory requirements, and best practices.
• Promote a culture of compliance and ethical conduct throughout the organization.
• Collaborate with IT and technology teams to implement and enhance systems and tools for monitoring, reporting, and analyzing transaction data.
• Identify opportunities for automation and process improvement to streamline operations and enhance efficiency.
• Prepare and maintain documentation of quality control processes, compliance activities, and audit findings.
• Generate reports and communicate findings to senior management, regulatory authorities, and other stakeholders as required.
• Continuously assess and improve the effectiveness of quality control measures and compliance programs.
• Stay informed about industry trends, emerging risks, and best practices in money remittance and financial technology.

REQUIREMENTS & QUALIFICATIONS:

• Bachelor’s degree in a related field (e.g., Finance, Business, Information Technology).
• Proven experience in quality control management, preferably in the financial technology industry.
• Strong developer experience (Laravel) is an added advantage.
• Cybersecurity experience and certification is a plus.
• Strong knowledge of regulatory requirements and compliance standards related to money remittance.
• Analytical mindset with the ability to assess risks and implement effective mitigation strategies.
• Excellent communication and interpersonal skills for collaborating with cross-functional teams.
• Detail-oriented with a focus on accuracy and compliance.