OSP Supervisor needed at IpNX Nigeria Limited

Job title : OSP Supervisor

Job Location : Lagos

Deadline : April 20, 2024

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Job Description

  • The Outside Plant (OSP) Supervisor oversees maintenance of ipNX fiber optic & civil work activities on the outside plant network.
  • The OSP Supervisor will be involved in the day- to- day maintenance and management of the outside plant, taking into consideration Customer and Local Authority organizations in the maintenance of the fiber outside plant.
  • The role is expected to involve a significant element of on-site attendance.

Duties and Responsibilities

  • Corporate Customers: Restore service failures within 3 hours of its occurrence- Implementation and integration of new projects and ensure all open incident tickets are closed within this time-frame.
  • Retail Customers: Restore service failures within 12 hours of its occurrence.
  • Incident Management Communication: Provide prompt feedback for input into the OTRS application with information relating to activities being carried out to
  • resolve customer service incidents.
  • Proactively identify, plan and execute preventive maintenance action on the fibre network.
  • Audit and collate information for the fiber outside plant network. Prepare the as-maintained documents within region/sub-region managed for the O &M Unit.
  • Ensure weekly support status reports are done and submitted timely for review.
  • Activate FOS Customer requests within 3 days of sign up. Sign-off the Customer Feedback Form, prepare and submit post-activation report.

Requirements

  • University Degree in Telecoms, Engineering or Applied Sciences.
  • At least 2 years in telecommunications industry, with experience in Fiber network deployments. and outside plant maintenance.
  • Specific Knowledge of Civil Works planning applications with Nigerian Local Authorities.
  • Proven track records of maintenance and management of metro and/or long distance fibre optic infrastructure.
  • Sound knowledge of telecom industry best practices, norms and technical requirements with regard to fibre & civil work maintenance.
  • FTTx and/or P2P fibre deployment and maintenance experience are distinct advantages i.e. fibre termination using fusion splice machines, testing & analyzing fibre links with OTDR and Light Source/Power Meters (LSPM), identifying fibre cores with VFLs.
  • Capable of understanding fibre network architectures, designs & splice plans.
  • User experience for Microsoft Office Tools including a good working knowledge of MicrosoftProject.
  • User experience for Visio/AutoCAD/GIS tools is desired.

How to Apply for this Offer

Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the Job Title and Location as the subject of the mail.

  • Engineering / Technical  jobs
  • OSP Supervisor jobs

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