Operations Specialist needed at Shuttler

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Shuttler’s job vacancy, Career and Recruitment

Job title : Operations Specialist jobs in Abuja

Job Location : Abuja

Deadline : July 21, 2022

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Specialization(s): Transportation / Logistics / Shipping

Job Summary

  • The Operations Specialist is skilled at creating seamless and efficient processes, using lean principles, managing internal and external factors to deliver a great experience for customers and staff.

Job Description
Process Improvement:

  • Adept at creating and optimizing processes that can scale with an increased number of users 
  • Regularly audit established processes, test for failure points and redesign processes to address the failures.
  • Own Business Improvement initiatives and train associates to maintain such processes.
  • Ensure organizational efficiency by designing templates for project management and optimizing processes in the different units of the Operations team


  • Create detailed and easily understandable presentations for varied purposes such as onboarding and training of new staff
  • Demonstrate a clear understanding of Shuttlers’ offerings and be able to engage external stakeholders on the services.

Stakeholder management:

  • Create and manage service level agreements (SLAs) between teams, partners and vendors
  • Engage partners, conduct check-ins and risk assessments profiles for the partners


  • Coordinate and guide a team of associates, trainees and interns to effectively manage a suite of business functions. 
  • Collaborate with the Head of Department and the Human Resources team to provide learning and development opportunities for your team members based on identified skill gaps and career growth goals.
  • Support the Head of Operations in the design and execution of Business Continuity plans  

Data analysis:

  • Create data-focused regular reports on company goals with automated real time dashboards that show performance metrics
  • Monitor supply performance, quality and operations metrics for different cities to ensure adequate supply and utilization


  • A Degree in Business Administration, Operations Management or Transport Management.
  • 4 – 5 years experience in a similar role or at a start-up.
  • Excellent written and verbal communication skills
  • Ability to work methodically and meet deadlines
  • A keen eye for details.
  • Strong analytical and organizational skills.
  • Experience in inventory management and database analysis.
  • Strong computer proficiency.

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply online

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