Operations Analyst needed at Shuttler

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Shuttler’s job vacancy, Career and Recruitment

Job title : Operations Analyst jobs in Abuja

Job Location : Abuja

Deadline : July 21, 2022

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Job Summary

  • The Operations Analyst supports the fleet operations, scheduling and reporting functions to ensure the effective coordination of drivers and Shuttlers assets to deliver a smooth experience for our customers.

Job Description
Process Orientation:

  • Learn the company’s processes and execute tasks according to the stated processes
  • Support the Operations Specialist in managing business processes
  • Research ways to improve processes and document the research for the Operations Specialist’s approval.


  • Prioritise the use of organisation’s approved channels for communication of official information 
  • Write clear, understandable, error-free and concise emails and documents.


  • Lead self by owning all assigned tasks and delivering within agreed timelines
  • Demonstrate aptitude for growth by continuous learning of new skills and in data management and route planning .

Stakeholder management:

  • Work with the Customer Experience team to ensure all the relevant information for charter services are collected
  • Escalate issues to the relevant parties within the timeline specified for the issue

Data management:

  • Update the assigned customer related data daily in the dashboard 
  • Collate and analyse data from charter operations to inform recommendation for optimising customer experience.

Job Experience

  • A Degree in Business Administration, Operations Management or Transport Management.
  • 2 – 3 years experience in a similar role or at a start-up.
  • Excellent written and verbal communication skills
  • Ability to work methodically and meet deadlines
  • A keen eye for details.
  • Strong analytical and organizational skills.
  • Experience in inventory management and database analysis.
  • Strong computer proficiency.

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply online

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