Job Description

• The On-Site Transport Coordinator is the main point of contact between the clients in-country logistics operations and Allyn’s 4PL Freight Management control tower.
• The Coordinator oversees regional transport management activities and acts as the liaison between our client’s local shipping and receiving locations, our freight management control tower, and carriers.
• They are expected to monitor carrier performance, analyze service disruption root causes, proactively suggest process improvements and cost optimization initiatives, and be the first point of escalation.
• Together with his colleagues in the Allyn network, the Coordinator needs to ensure: excellent customer service, superb client relations, and productivity improvements.

Responsibilities:

• Managing logistics and transport activities in a manner that shall meet business fulfillment requirements
• Communication with freight forwarders, shippers, consignees, clients and internal communication within the team
• Transport regulations compliance management, including permitting, over dimensional and hazardous cargo
• Any additional tasks related to Scope of Work agreed with the client
• Be the on-the-ground specialist
• Ensure client satisfaction and superb relations
• Surface and implement performance improvements. This can be on costs; on-time delivery; quality; etc.
• Identify and manage technological advancements
• Periodically travel to clients’ locations
• Exhibit Allyn core values
• Facilitate prompt issue resolution
• Manage special projects 

Education & Requirements:

• Excellent level of English language
• Bachelors or equivalent college degree – focus in Logistics preferred
• International logistics experience preferred: transportation, customs, warehousing, supply chain principles, geographical concerns, political nuances of economic zones
• Experience in working for an internationally operating 3PL or 4PL service provider
• Experience in working with internationally operating freight forwarders
• Experience in working with and further developing the capabilities of freight management systems
• Experience in managing OOG shipments
• Relevant multi-country transport management working experience in sub-Saharan Afric