Job Description

• Assist in the day-to-day running of the computer system and network for BSN Pan-Nigeria.
• Assist in providing technical support on all BSN apps (Sage, Human Manager, Room Master, and SharePoint), including BSN web-based applications.
• Assist in configuring and maintaining Internet and e-mail services for users.
• Assist in training staff members in computer and software application usage.
• Assist in monitoring and updating antivirus on the network Pan-Nigeria.
• Assist in installing, configuring, and supporting software (operating systems, application software, utilities, etc.).
• Set up computer systems and peripherals on the LAN and WAN.
• Assist in implementing disaster recovery plans & network backups.
• In addition to the above, he/she may be assigned other tasks by the supervisor as and when these tasks arise.

Job Requirements

• Excellent written and verbal communication skills in English.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• Excellent problem-solving skills.
• Familiarity with remote desktop applications and help desk software.
• Basic knowledge of various operating systems, including Windows, Linux, and macOS.
• Understanding of network protocols.
• Knowledge of Active Directory and Office 365 Administration.
• Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery.
• Teach Ablity and trainability.
• Must be creative, diligent, and practicing Christians.