NOC Engineer needed at Alfred & Victoria Associates

Job title : NOC Engineer

Job Location : Lagos

Deadline : June 14, 2024

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Job Objective

  • Network Operations Center (NOC) Engineers monitor large computer networks and servers for problems from a central location.
  • They analyze problems, perform troubleshooting and incident response on the system, communicate with site technicians and track problems through to resolution.


  • Perform general “system administration” tasks on all elements of the network.
  • Discover problem areas which could negatively impact system performance or customer satisfaction
  • Pro‐actively monitor network and system performance.
  • Analyze traffic data and trends and escalate areas of concern to the network design authority.
  • Escalate problems to third level support (Problem management team) where these cannot be resolved within the Network Operations Centre (NOC).
  • Perform general “system administration” tasks on all elements of the network.
  • Perform network surveillance 24/7, respond to network‐reported and customer‐reported problems
  • Take ownership to ensure that all problems are resolved in a timely and efficient manner.
  • Manage problem resolution using network monitoring/management tools
  • Monitor key suppliers service levels and highlight where Service Level Agreements (SLAs) are not being met.


  • BSc / HND in Computer Science / Engineering or other related Course
  • 2+ years’ experience as network engineer preferable in an ISP/Telco environment.


  • Strong communications skills both written and verbal.
  • Capable of making solid, fact-based decisions under pressure.
  • Ability to work well in an international, multi-cultural, and high-pressure technical environment.
  • Technical experience in a telecommunications or network operations environment.
  • Very Good understanding of wireless communications Technology
  • Cisco CCNA/CCNP certification.
  • Interested candidates must be able to work on a 24/7 shift Rotation

How to Apply for this Offer

Interested and qualified candidates should send their CV to: using the Job Title as the subject of the mail.

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