Responsibility

• Day-to-day administration of ICT infrastructure relating to servers, printers, network& security devices, software and other terminals deployed by the company.
• Perform network design and capacity planning.
• Installs and maintains network file servers and network operating systems; ensures that backup copies of all files are routinely made and securely stored at separate location; maintains system documentation.
• Provides second level technical support to users concerning network system operations.
• Diagnoses problems with network equipment and performs equipment repair or upgrades when appropriate.
• Installs, configures, and maintains multi-user software to be accessed from file servers.
• Administer and maintain end user accounts, permissions, and access rights.
• Installs, configures, and maintains network cabling and other networking equipment such as hubs, switches, and UPS.
• Oversee installation, configuration, maintenance, and troubleshooting of network connected end-user hardware, software, and peripheral devices
• Manage security solutions, including firewall, anti-virus, and intrusion detection systems.
• Works with ICT Administrator in planning, installation, and documentation of network topology and Virtual Desktop Infrastructure (VDI)
• Assists ICT Administrator with the maintenance of VOIP phone system.
• Performs other related duties as assigned